Shipping & Tax

VAT

Customers in the European Union are charged 21% VAT, which is added at checkout.

Customers outside of European Union purchase VAT-free but may be responsible for import duties in their country of residence.

Shipping

We currently do not ship to the United Kingdom due to tax regulations that came into effect after the Brexit transition period. Businesses are now required to get a VAT registration in the UK in order to be able to sell to the UK. We are a small business and we do not have the capacity for the administration overhead. If you are in the UK and would like to purchase from us please contact us and we will try to find a solution for you.

UPS

UPS Express Saver shipping is available world-wide.

Shipping cost varies by location and the package weight. For the USA, it’s around 32 USD for a small package (up to two DAVEGAs).

Delivery time is 2-4 days.

PPL

PPL is a Czech delivery company, a partner of the DHL. Shipping outside of the Czech Republic is handled by DHL. We offer PPL shipping to all countries in the European Union.

Tracking information is provided at the PPL website initially and at the DHL website later.

Shipping cost varies by the target country and is typically (thought not always) cheaper than UPS, especially for heavy packages. PPL offers very good rates for neighbour countries, i.e. Austria, Germany, Slovakia, and Poland.

Delivery time is 3-6 days.

Czech Post

Update (25 Feb 2021): Due to several missing packages, we temporarily do not offer international shipping with the Czech Post. We are trying to sort it out with the Czech Post and will revise re-enabling international shipping based on the outcome.

The Czech Post offers the most economical shipping service for most locations, especially outside of EU.

Tracking information is available. However, it’s only updated before the package leaves the Czech Republic and after the package arrives to the destination country. Tracking updates are not available while the package is in transit.

Shipping cost:

  • Europe: 270 CZK (~10 EUR)
  • International: 320 CZK (~15 USD)

Typical delivery time:

  • Czech Republic: 1-2 days
  • Europe: 1-2 weeks
  • USA: 2-3 weeks
  • Australia: 3-5 weeks

For other countries, please assume between 2 and 5 weeks.

Delays

Packages shipped with the Czech Post get delayed occasionally. If you don’t receive your package within 6 weeks and there are no updates to the tracking information, please contact us.

If this happens, we have to start a claim. The Czech Post then has 3 months to address the claim. Should it happen that the package is not delivered within the 3 months after starting the claim, we will provide a full refund.

At the time of writing (25 February 2021), we haven’t had any lost packages. However, we did have one package that took 5 months to get delivered. We currently also have other 4 missing packages that have been in transit for more than a month.

Other shipping options

Please contact us if you would like to use any other shipping method. We are flexible.